Working at HomeServe - Customer Service Team Manager HomeServe Employee Review

4.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at HomeServe is feeling part of something that makes a real difference. Being appreciated and celebrated for your efforts and encouraged to challenge process and make things better not only for our customers but for our colleagues too.

Cons

Facilities and technology in the business needs upgrading. It can be hard to do well in your role without the sufficient tools, this is being improved but the time it has taken thus far is the biggest drawback.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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