Double standards - Claims Adviser HomeServe Employee Review

Users say... "The people I have met over my years here have been a great support and knit together like a family" "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." "great benefits and recognition." "Development opportunities" "Colleagues and Customers are great." 

Users say... "I will assume that’s a no? Again poor management." "Over the last few months, it has become evident that managers don't seem to care." "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" "They will stop at nothing to make more money."