Outstanding with great Career Opportunities - Customer Service Team Manager HomeServe Employee Review

5.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

HomeServe is trading in line with its expectations and I feel the Company will deliver good future growth thanks to our sweat, determination and hard work. The Management are doing a terrific job and feel confident and valued working for HomeServe. Some Pros: Building the brand from inside out Customer and People charter in place Fantastic passionate Management who care Historic mistakes have made this Company Stronger Regulated by the FCA Nice working environment Free Car parking Complimentary drinks Cooperate Discounts Free flagship policy Great Career progression opportunities and support Pension Generous Holidays Subsidized Food and free Fruit days On site Health Check-ups Flexible and helpful with shift patterns Innovation ideas to help make life for the Customer and People (effortless)

Cons

Consistency of information, however I know People are working very hard testing new technology to help with this.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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