Pros
I like working at Homeserve because we now have a very strong senior management/director vision and Charter. Everyone is key to making the business a success and the majority of us really care and are proud of what we do at work. We have lots of opportunities to seek advice and support via a mentor or 121 meetings with senior managers and director's, how many employees can say that and mean it about their employers? :)
Cons
We have had some issues in the past about how we have sold in the past and I have been through this challenging transitional time and experienced it.We are now such a completely different business for the better and our customer service for our people at work and our external customers is something I'm really proud of.We still can improve lots of things and it is a little time consuming but I really belive we will get there.