A great place to work - Head of Marketing HomeServe Employee Review

5.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I've been an employee at HomeServe for a number of years now and have seen both highs and lows but have always enjoyed my time working for this business. Now more than any other time we are fully focused on putting the customer at the heart of everything we do. We run an initiative called Customer First where anyone in the business can put forward a case to help a vulnerable customer or change a process that would make our customers lives easier when dealing with us. It is the finest initiative I have seen introduced in my time and empowers all of our People to make positive change. In addition there are lots of opportunities for development and progression at all levels. The work is challenging but never dull and I get to work with some really great people.

Cons

We have some legacy systems and processes that need improving but nothing that can't be solved by our current management team

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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