Pros
I've been working at HomeServe for 11 years and I can honestly say that now we have an amazing culture. The SMT are always there to listen to concerns and also give advice and guidance when required. I've never worked for a company where the employees voice is heard properly and is so powerful. HomeServe looks after its People - We have great perks to the job too e.g. we've just had fireworks at Halloween, a fairground on site (all free!) for family and friends, a Christmas Ball every year and also we have great benefits from our online portal where we can get cashback from lots of retailers. We really focus on our Customers through Customer First where we use a hardship fund to help Customers in need who may not be covered for their particular emergency. People from all around the business attend a daily meeting to help these Customers. To sum up HomeServe in 2 words - People, Customers
Cons
Honestly - nothing The business is moving in the right direction