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      HomeServe

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      HomeServe reviews

      Great place to be!!! - Customer Service Representative HomeServe Employee Review

      4.0
      Nov 6, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team that i work with are great and help each other all the time. Its tough being front line staff due to call volumes, but the support that i get from my management team make it easier.

      Cons

      I feel as company we are getting better at communication and doing the right thing, but we are still reactive rather than pro active a lot of the time. This can then lead to frustration and stress for front line and CSTM's

      avatar
      HomeServe Response
      10y
      Thanks for the review. I'd love to hear what you have to say that could help us during peak.. As you know anyone in the company can schedule a 1-2-1 with me. Grab 30 minutes and tell me your ideas.

      Explore other reviews about HomeServe

      5.0
      Jun 2, 2026
      Financial analyst intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure and a chance at a full time offer if you make the internship count.

      Cons

      Definitely a learning curve as with any company so you need to speak up and ask questions.

      2.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quicker hiring process than expected

      Cons

      Misleading job requirements and work from home arrangements

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