Great company truly trying to be the best for customers and staff - Anonymous employee HomeServe Employee Review

4.0
Dec 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We've really moved to being focused on the customer recognising that in the long run this is also the best way to be profitable. Recently the company has introduced increased benefits for the staff too, and they are listened to. There are lots of activities and charitable causes supported. There are opportunities to contact senior management.

Cons

It is a large company and it can be frustrating when senior management make decisions or judgements without first asking the people nearer the coalface. But this will always happen due to scale and sometimes things have to be kept confidential for legal reasons.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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