5.0
Dec 14, 2015
Current employee, more than 5 years
Walsall, England
Recommend
CEO approval
Business Outlook
Pros
HomeServe has a real family feel where the majority of staff pull together. We genuinely care about about our people i.e. People Charter. I think the most important thing that I love about working here is the fact we genuinely do put the customer at the heart of everything we do.
Cons
The stigma attached relating to the negative publicity we had around the fine. Although this is the past and we have most definitely turned a corner it still hangs around when you speak to people outside the business. Regardless of this I am still proud to say that I work for HomeServe as I know this is not who we are. The stigma will go away we just need to keep pushing and doing the right things.