views from the front line - Customer Service Representative Warranty HomeServe Employee Review

5.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Alignment of business goals and personal development opportunities in the last 3 years have definitely created a more customer centric dynamic. I come to work each day knowing that I can make a difference not only on my own but with a network of very able colleagues both beside and around me to help if I can't reach the right solution. Virtually everyone is willing to assist so that the correct customer outcome is achieved!

Cons

No major cons but every organisation will have someone who thinks that they could do it better. Step up I say.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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