Working at HomeServe - Customer Service Representative HomeServe Employee Review

5.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

It's an absolute delight to work at HomeServe. I started my training 3 weeks ago and officially started my role today and can honestly say that our training prepared us really well for my role. I had a fantastic trainer called Pete who hand on heart is the best trainer that I have ever had, considering I have been in quite a few jobs. I am really enjoying my role and have had lots of support from various people whilst working on the phones. My manager is also really helpful and is willing to help us whenever we ask him to

Cons

Have only been here for 3 weeks therefore do not have anything bad to say about homeserve and probably will not have anything anytime soon

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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