Not the worst, not the best - Customer Service Representative HomeServe Employee Review

3.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is decent for the job you do. Friendly and helpful team of colleagues and managers. WFH days after probationary period. Training is suitable and effective to gear you up for the job. Free parking, always room to park. Ability to move around departments/ career progression.

Cons

Extremely micro-managed. Can be draining with back-to-back calls especially because your wrap up time is strictly monitored. Working Saturdays every other week. Very HARD to book any holiday you want, you’d have to book ages in advance.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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