No work/life balance as an engineer - Plumber HomeServe Employee Review

No work/life balance for the engineers, silly shift patterns and long working hours often late nights. The new ECS bonus scheme is terrible and impossible to hit your targets due to long travel rebooked jobs, reattends and unrealistic expectations which leads to bad behaviours as engineers just want to get it done quickly as possible with no care and get out. Homeserve can't retain their engineers and have a high turn around rate and always have done. Would only consider working here short term.