Good to be back - Customer Service Representative HomeServe Employee Review

5.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Returned after 3 years and what a great place to work. There is a positive, can do vibe about the place. The employees feel empowered by the Customer First charter. Open door policy with the management. Love the fact that they not only support local charities, but also they support Sports Relief and Comic Relief by taking calls on the night, whilst providing staff and volunteers with pizza, drinks and goodies.

Cons

Not a lot, we all want more money for less hours, but that's the case everywhere . So all in all no real cons

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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