Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hotels.com

      Part of Expedia Group

      Is this your company?

      Hotels.com reviews

      Fun People, Stressful Atmosphere - Reservation Specialist Hotels.com Employee Review

      3.0
      Jan 22, 2020
      Reservation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training process and the activities planned for employees were always fun and engaging.

      Cons

      Dealing customers was extremely tedious and was often hard. By the time they are talking to you, they are usually pretty frustrated.

      avatar
      Hotels.com Response
      6y
      Thank you for taking the time to provide us with the open and honest feedback. We're sad to hear that some of your time working with us wasn't as enjoyable as you'd hoped and will take your comments into consideration to help us improve.

      Explore other reviews about Hotels.com

      5.0
      Jun 6, 2024
      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership Great people Growth opportunities Clear communication and strategy Teams work towards same goals

      Cons

      Nothing that i noticed during my time

      5.0
      Mar 3, 2024
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work Great team but to be continued on that note

      Cons

      Not able to voice out anonymously etc Having a heart hurts working here

      See reviews by: Helpful|Rating|Date|All
      Related searches: Hotels.com jobs | Hotels.com salaries | Hotels.com benefits | Hotels.com interviews
      Hotels.com reviewsHotels.com Reservation Specialist reviewsHotels.com review