Is HubSpot a good company to work for?

HubSpot has an overall rating of 3.4 out of 5, based on over 4,777 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at HubSpot to a friend and 47% have a positive outlook for the business. The best reviews about HubSpot have been left by employees working as Software Engineer Co-Op , People Operations and Customer Onboarding Specialist .

Does HubSpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HubSpot?

54% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HubSpot 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HubSpot?

Account Executive (415) , Software Engineer (177) , Customer Support Specialist (163) , Senior Software Engineer (156) , Customer Success Manager (135) , Business Development Representative (BDR) (113) , Growth Specialist (113) , Sales (75) , Channel Account Manager (61) , Sales Manager (57) , Senior Customer Support Specialist (46) , Recruiter (45) , Inbound Success Coach (40) , BDR (38) , Manager (38)

What are the pros of working at HubSpot according to real employee reviews?

"Team culture was great and there are lot of people that inspire you to be great and do your best." ((in 714 reviews)); "The people are great and you truly feel like you have a say and a voice." ((in 501 reviews)); "Unlimited PTO (as long as you have done enough tickets for the month) Good benefits Great People." ((in 350 reviews)); "Work/life balance in this role is great." ((in 168 reviews)); "Pay is good for the company size and market (at least in Product Eng)" ((in 142 reviews))

What are the cons of working at HubSpot according to real employee reviews?

"poor management and too stressful" ((in 107 reviews)); "Constant layoffs" ((in 61 reviews)); "Lack of care values from upper management" ((in 18 reviews))

What are employees saying about HubSpot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HubSpot layoffs and their outlook for job security at HubSpot in 2026.

What are the top reviewed HubSpot locations?

Cambridge , Boston , New York , San Francisco , Los Angeles , Atlanta , Chicago , Portsmouth , Nashville , San Diego , Washington , Denver , Seattle , Dallas , Austin , Portland , Miami , Indianapolis , Philadelphia , Raleigh , California City , Charlotte , San Antonio , Las Vegas , Tampa , Remote , Salt Lake City , Rochester , Madison , Phoenix

HubSpot reviews

Too good to be true? - Customer Support Specialist HubSpot Employee Review

5.0

Apr 26, 2018

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

I have been at HubSpot for nearly a year and I have held off writing a review because to be honest I have been waiting for what I thought was the inevitable slip of the gorgeous, attractive mask but if anything it has only got better and better! Honestly! I geniunely love getting up for my job, I adore the people I work with and finally I feel like I work in a company that looks at me like a human rather than a number. There are so many pros...the benefits (unlimited holidays isnt a myth?!?! Seriously.), the people, the facilities, the opportunities to grow, the different projects, the challenging yet fair environment, did I say the people (?) and most definitely the support of management. A senior management team that actually listens?! Who knew?! I am so proud to work at HubSpot and from this cynic to the cynic reading this in a job where you are stressed out of your mind, there is light at the end of the tunnel just keep going! Times are changing in Ireland and I am so glad that I work in a company that I think are leading the way :)

Cons

There is a really really sharp learning curve that can be totally overwhelming but in fairness management are realistic, fair and they listen - actively listen. I work in Support and the starting pay is not great but there are loads of opportunities to grow within the company - mainly outside of Support however.

HubSpot Response

8y

Well this made my entire week-thanks for sharing it. Our customer support team is such a huge core to our business, and I'm so grateful to you for helping our candidates learn more about your experience. In addition, I'm delighted you called out Kate's hard work--we are just so lucky to have her and I'm honoured to work with her each day, so thanks for the nice note--she is indeed fab in every way. Hope to see you when I'm over for Inspirefest and agree we should cut back on the emails--we're looking at ways to use Loom and other tools for more internal comms, I promise we are working on it, thanks for your note and for helping DubSpot grow! Sincerely, Katie

Explore other reviews about HubSpot

5.0

Jun 26, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0

May 22, 2026

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15

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HubSpot

Too good to be true? - Customer Support Specialist HubSpot Employee Review

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