A Ruthless Grind - Account Executive Mid-Market HubSpot Employee Review

1.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive Pay & Benefits - Unlimited PTO (depending on your role and manager) - WFH indefinitely

Cons

- Inferior product for enterprise customers compared to others in the market - Bizarre cult-like culture masks some serious internal rot - Lots of internal struggle with many different ways to game the system - Not all territories are the same no matter what they say - New rep are given low performing territories and expected to sink or swim - Company is growing quickly which leads to a lot of internal movement - Rapid change has lead to abysmal middle management only interested in their own success - Extreme metrics driven performance expectations often feels like you're beating your head against a wall

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HubSpot Response
5y
Sorry to hear that you had this experience in our sales org. This isn't consistent with others, both past and present, but that doesn't mean we can't learn something from this experience and how we can do better. I'm particularly sorry to hear you felt that new reps weren't set up to succeed and also that you feel that way about middle management. I'll keep an eye on this with the sales HRBPs, sorry to hear about your experience and thank you for the feedback. -Katie

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5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to build career, is generally able to pivot where change is needed

Cons

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2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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