Great place to work - really walks the walk! Values Employees and their experience! - Principal Customer Onboarding Specialist HubSpot Employee Review

5.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

1) Culture Code - Everyone is NICE! I have not encountered gossip or back-stabbing. This could be due to being remote, but either way, it's fantastic. 2) Benefits - great pay, 401k match, stock options, good insurance. 3) Remote work - provides top of line hardware plus remote stipend to setup office. 4) Autonomy in this dept. to perform job using personally selected tools

Cons

1) Autonomy mentioned above can create a challenge when getting started and trying to figure out the best practice for the role.

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HubSpot Response
4y
This is SUCH kind feedback to read and I so appreciate the nice note about People Operations--our team really does care and I'm so delighted to hear that you feel that. We so appreciate your work for our customers, thanks for being such a positive part of our culture! -Katie

Explore other reviews about HubSpot

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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