To be human before an employee - Customer Onboarding Specialist HubSpot Employee Review

5.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

It's been 3 months since I started working @ Hubspot and since day 1 I have felt at home. At my first, welcome meeting, the opening phrase was "Black lives matter. We do not stand with sexism, homophobia, transphobia or discrimination of any kind". As a disabled, autistic, Latina woman who also happens to be part of the LGBTQIA+ community, it was so reassuring to find a place where not only can I be myself but also where my differences are celebrated and I can find community.

Cons

So far, there are none.

avatar
HubSpot Response
4y
I'm so delighted that you feel your can be yourself here and that you felt welcomed and included from Day 1 in our organization--that means the world! Sincerely, Katie

Explore other reviews about HubSpot

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Lovely colleagues Good salary pay out

Cons

Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15
See reviews by: Helpful|Rating|Date|All