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      HubSpot

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      HubSpot reviews

      HubSpot Needs Some Work - Learning Experience Designer HubSpot Employee Review

      3.0
      Jul 13, 2023
      Learning experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A supportive environment, they truly promote work-life balance, ability to work remotely is a plus and they are making a solid effort to be a company that truly values diversity and inclusion.

      Cons

      I engaged with several managers that lacked management experience and had trouble with management skills that are absolutely necessary for employee success such as; setting expectations, giving feedback in a timely manner, listening to understand and delivering performance reviews. They are still working out developing processes and guidelines that help with consistency and making sure that all departments are treated fairly. Departments such as sales, information technology and customer service don't always get to enjoy benefits such as unlimited PTO or attending culture seminars, etc. Upper management behaved differently when interacting with employees one on one or in small groups vs. how they behave in company meetings. It was a disappointing experience to meet with men AND women in upper management and learn that they weren't as authentic and kind as they appeared to be when addressing a large group. HubSpot still has a long way to go to become the company they want to be. I hope they are willing to do the work it takes to get there.

      avatar
      HubSpot Response
      2y
      Thanks for the feedback and pushes--given that you were likely a part of our team in POPS or a related team in enablement, there's definitely some learning in here for our organization. We are investing a bunch more in manager enablement and training, so hopefully that helps that area specifically. And on project needs, I think that's more than fair for LXDs and ICs more broadly--one of our guardrails in POPS for this year is having a clear DACI for each project to help reduce the scope and inputs on projects to help with just that, so hoping that helps with part of that as well. Appreciate the feedback, and will use it to continue evolving our team and our org. -Katie

      Explore other reviews about HubSpot

      5.0
      May 4, 2026
      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance Lovely colleagues Good salary pay out

      Cons

      Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

      2.0
      May 22, 2026
      Individual contributor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Cons

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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