General - Call Center Representative Humana Employee Review

5.0
Jan 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay rate was equivalent to what the base pay up north is. which is 15 an hour up north. I respected and appreciated that start off pay with access to uncapped OT hours and many more opportunities. hour for lunch.

Cons

you start off at night shift. phone calls can be stressful when all managers are on deck helping others. and you must wait for them. which means so does the customer.

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3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

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