Great pay*, sub par benefits, poor leadership - Claims Research and Resolution Specialist Humana Employee Review

2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

There's definitely tons of opportunity and room for growth if you seek it and work towards it.

Cons

Depending on the department you work in, the leadership environment and engagement can vary drastically from empowering and caring to practically non-existent and leaving you feeling like you're just a body filling a seat. Also our health insurance benefits are pretty poor considering we work for a health insurance company. The benefit levels have continued to decrease while our premiums have continued to increase offsetting any annual pay increase that you may receive.

Explore other reviews about Humana

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is great love Humana definitely can retire here

Cons

No cons on my hand

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was once a company centered around doing the right thing for the member above all else. There are still a lot of great people who work there, but most of the legacy leadership, and with it their industry knowledge, is now gone. They are one of the largest of the big 6.

Cons

It is about the bottom line. It is a purely transactional relationship.

See reviews by: Helpful|Rating|Date|All