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      Don’t do it! - Call Center Representative Humana Employee Review

      1.0
      Apr 15, 2019
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a 30 minute wellness break once per week.

      Cons

      This is the worst company to work for. They have mandatory overtime and the calls never stop. Management is not helpful and could careless about their associates. Benefits are horrible for a insurance company.

      Explore other reviews about Humana

      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some desire for modernization

      Cons

      Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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