The Tampa MSOP is management by favoritism, tattling, and it's a racist environment. - Customer Service Representative Humana Employee Review

1.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. PTO was accrued at a decent rate, just couldn't get it approved.

Cons

Back-stabbing, racist, couldn't get PTO approved, the term "team" is a joke, definitely favored employees get preferential treatment. The systems don't interact. For an insurance company the employee insurance plans were terrible.

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5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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