Expect everything but give nothing, not family friendly or flexible to employees needs - Customer Service Representative Humana Employee Review

1.0
Jan 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck, and good health benefits

Cons

They are not flexible at all for families and giving time off for illness, emergencies, etc. when my elderly parents had to relocate recently, I asked for a leave of absence to assist and was denied!!! the only thing they see is the business need with such tunnel vision, that any personal circumstances are ignored. Avoid this employer at all costs unless you are single, and have no other life!!!

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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