Terrible, do not work in call center!!! - Inbound Contact Center Representative Humana Employee Review

This company’s lack of ability to transition to virtual training is ridiculous. Was one of 30 hired for a 6 month position and after the first week, 11 people were left. Training was rushed and lacked real practice and explanation of what the job entailed. Our team lead was amazing, but the overall supervisor did not know anything and took forever to get back to you when you had a question.