Very stressful job with little reward - Customer Care Specialist Humana Employee Review

3.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits start day one and you have the ability to accrue a decent amount of PTO

Cons

No regard for the employees. Enormous amounts of mandatory overtime during peak seasons. The company makes millions of dollars and there are no rewards nor appreciation for the late nights and early mornings that are required.

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good leadership, great associates

Cons

I dont have any at this time

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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