They lie during the interview to make you want to be here - Customer Care Specialist Humana Employee Review

2.0
May 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay and insurance day one

Cons

The insurance is horrible.... 2400.00 deductible. Plus they barely cover anything. The hours are loooonnng. They mandate overtime.... Sometimes the entire month. They offer PTO but you never use it. No sick time. If you are sick you better be here or you will loose your job. Right hand definitely doesn't know what the left hand is doing. Poor management there is no way that you can get a day off without being hospitalized. Seriously. The opportunity for advancement is slim.... To be honest you have to know somebody.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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