Pros
Pay is good, time off allowed is ample, 401k matching and vitality programs are excellent.
Cons
It may just be the different call center type rolls, but I have honestly never worked for a company that was so accepting of mediocrity, or that allowed such blatant racism within its employee ranks. My fiance still works here and and cannot stand it, she comes home crying every night because someone on her "team" was attacking anything she said and gesturing like they were going to "jump" her because she is not the same color. It is apparent that this is racist behavior because these people act the same way toward all individuals of a certain race, and not toward ANY individuals of their own. The mediocrity is that they allow such trash to work there and not do their jobs correctly causing problems for everyone else who works there. I have never before felt so awkward and alienated as I did working for Humana. It is also very difficult to advance to any supervisory type rolls, many people stay a specialist because people only move up if they have been there for several years (5+) and only if they are lucky at that point.