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      Customer Service - Customer Service Representative Humana Employee Review

      1.0
      Aug 30, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, it really gets you ready with the tools it teaches you about medical insurance.

      Cons

      Horrible hours Random overtime Customers are rude horrible pay hard to get overtime

      Explore other reviews about Humana

      5.0
      Apr 21, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay with benefits and commission

      Cons

      You make what you put in

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some desire for modernization

      Cons

      Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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