Doesn't appreciate all associates - Customer Service Representative Humana Employee Review

2.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Work at home opportunities Tuition reimbursement 401k matching

Cons

Appallingly terrible medical benefits Out-of-touch Senior Management Great disparity/favoritism shown between departments and locations (i.e. bonus-earning opportunities given to some dept's but not others, etc.) Meager raises for hourly associates Doesn't believe in boosting morale or rewarding non-management associates for a job well done Permanent hiring freeze in some departments which leads to short-staffing and overworked/underpaid associates Does not offer floating holidays nor close on Christmas Eve or day after Christmas

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is great love Humana definitely can retire here

Cons

No cons on my hand

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

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