Unorganized - Inbound Contact Representative Humana Employee Review

2.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, Pay, Work at home options.

Cons

Too many different software systems. Team leads avoiding escalated calls, rude coworkers.

Explore other reviews about Humana

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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