Out of touch upper management at NSO - Small Business Humana Employee Review

2.0
Apr 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The RE/ISE associates are fantastic to work with...each bringing a different approach to the same job. The RE/ISE managers are good leaders when they are allowed to "manage" their teams and not on countless phone meetings or have stuff pawned off on them from top 3. The wellness aspect of Humana is second to none!!

Cons

Top directors sit in their office all day and delegate duties to their managers. Besides counting phone calls, 99% of employees have no idea what they do all day besides micromanage the employees. Phone call requirements are beyond outdated in a company that promotes technology based apps.....all except the NSO...gotta continue to make worthless calls to make quota. Top 3 managers are protected by the "Boys Club" network with upper level management in Green Bay and Louisville. Call volumes are celebrated more than productive sales....SAD.

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3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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