Inbound Contacts - Billing and Enrollment Representative I Humana Employee Review

Lots of flexibility, good team culture

Long hours, sometimes lack of training

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.