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      Humana

      Engaged Employer

      Humana reviews

      Inconsistent, busy only 2 months out of 12 - Telesales Agent Humana Employee Review

      2.0
      Jul 29, 2015
      Telesales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain sales experience, good company values

      Cons

      Way too inconsistent. One month you are on a sales campaign making your salary plus commission and the next zero commission. No explanation, no nothing. It's horrible to think what the company gets away with. Be prepared to live off only your base salary at times and be prepared to be treated like just a number. There is a reason why they hire by the hundreds. Think about it! Also the busy season is only from oct- dec. Get ready for forced copious amounts of OT & weekend work during that time and get ready to twiddle your thumbs the rest of the year. Also.. In the interview there was no mention of Outbound calling. Ha! No matter how good you are or if you make presidents club you WILL be cold calling 80 year olds and trying to pitch the plans. Good luck!

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      1.0
      Jun 22, 2026
      Utilization review nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, that’s about it.

      Cons

      Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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