Good job - Customer Service Representative (CSR) Humana Employee Review

4.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Learning something new every day The customers are nice

Cons

Every time you upgrade a skill no extra pay. Tier 4 is the most you can be paid Mandatory OT Switching team over 5 x in 2 yrs

Explore other reviews about Humana

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
See reviews by: Helpful|Rating|Date|All