Fully outbound, few inbound - Sales Associate Humana Employee Review

3.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Several time off phones meetings

Cons

Insurance was odd System would pretend to put you on Inbound then immediately turn back to Outbound. Interviewers said it was Inbound but that was not true. They have a process where you have to rank for fully Inbound every year!! Also, supervisors while nice on the surface may not really be supportive and instead blameful. Accountability is based on favoritism. The ancillary products you call about are not ideal. Confusing. The system is weird and sometimes frustrating.

Explore other reviews about Humana

5.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Humana is focused on people, both members and employees. The culture I have experienced is very inclusive and supportive. They genuinely appreciate our feedback and show it by implementing changes accordingly. The benefits are amazing!

Cons

I have a hard time finding any. Minor inconveniences at best.

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, healthcare starting day 1, endless professional development opportunities, very community atmosphere

Cons

Being part of the VSP (Verified Staffing Pool) is tough as it is not a full time role and they do not often have full time roles to switch into. If you are on the high-volume recruitment teams, it's extremely high volume and hiring managers have the ability to ruin your employment status if things don't end up going their way though it might be out of your control.

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