salaried employee - Anonymous employee Humana Employee Review

3.0
Oct 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-at-home opportunity and fairly good benefits including 8 hours of paid volunteer time and one paid hour a week (on top of regular breaks) to use as you like for well-being activities.

Cons

No transparency about pay. Job categories do not have established pay ranges, at least none that are shared with the employees. You don't know if you are in the bottom quartile or at the top of their range. They resist discussion. Also other supervisors in the dept. who have not worked with you can override the performance rating of your own supervisor who knows you best, in what they call calibration sessions. Raises have been very low or non-existent for several years. They have published something to the effect that their intent is to pay at or below average; they won't be a higher paying employer. ...... but you get what you pay for.

Explore other reviews about Humana

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Cons

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

See reviews by: Helpful|Rating|Date|All