when you have no choice - Bilingual Customer Care Specialist Humana Employee Review

1.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

lots of experience obtained, you work with people from all walks of life.

Cons

No room for advancement. You remain in the same position for years and years no matter what level of knowledge you obtain.

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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