Customer Service Representative - Customer Service Representative Humana Employee Review

3.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits - Health Insurance - 401K.

Cons

Not enough opportunity for advancement in that particular department.

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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