Good Benefits - Call Center Representative Humana Employee Review

4.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits which includes a hr paid break a week that call a wellness break Dental, Vision and health insurance services through Humana and BCBS

Cons

They do not hold every one accountable and they have surveys for the members to take after most calls and if the COMPANY gets a bad rating they blame the agents as if we have control over and of the process of the company

Explore other reviews about Humana

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay with benefits and commission

Cons

You make what you put in

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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