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It’s hard to know from your post whether your comments are related to a situation you were personally confronted with or you had heard about it through others. Maybe it’s both. It might be helpful to reach out to your direct supervisor and/or the senior executive for your department to speak about these concerns. Sometimes managers can be distracted with their issues and day-to-day challenges and may not realize how their actions and responses are perceived, or what information to convey to their staff regarding operational decisions and priorities. That lack of clear communication can create misperceptions and frustrations for employees about work expectations, similar to what you have described. You mention telecommuting as a benefit, so if you were physically out of the office full-time or part-time, it may have also been difficult to have cohesion and the face-to-face contact with your manager and colleagues. Also, because we have managers with varying levels of responsibility, as well as in their experience and skills, every manager may not be as seasoned at delegating and pushing down accountability to others.
For those reasons, we are working to improve the abilities of our managers through training and are also establishing more focused recruitment processes to ensure we make quality hires for all of our positions, particularly those with staff management responsibilities. We also are always working to refine our strategies and priorities, which is not a static process, but changes based on the external landscape. We frequently use research, such as polling and focus groups, to help steer our campaigns and programs and strategic agenda for animal protection. We appreciate your thoughts in this post and understand the importance of engaging and listening to our employees. Thanks for reinforcing that need.