The worst place I have ever worked - Software Engineering Manager HungerRush Employee Review

1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of work if you need your time filled

Cons

Constant overtime, because everything's broken. They will try to get you to fire everyone and their culture is one of constant blame, though they will say the exact opposite. [Team A] was working overtime and they refused to hire any more employees, despite being half a team down from where the previous manager was and with DOUBLE the expectations. They even kept trying to fire the ENTIRE [Team A]! Someone reasonable would think nothing would work on that entire division without the team, given [Team A] was working on 4 separate products, but no. They think differently. Don't have the answer they want? They will ask you again. And again. And again. And again until they get the answer they want. And politics? The [Senior Position A] and [Senior Position B] like to play "screw this guy" with each other by putting others in the middle of their bickering rather than figure out what they want amongst themselves. This problem isn't specific to one department either. The others do it too. "How long until we can do this? Months? Well, I don't like that timeline, so let me complain to the executives about you then, because the problem MUST be you. Nevermind that your estimates are ACCURATE, we'll get you fired anyway." Seems odd? It happened. These people are insane. NEVER work for them.

Explore other reviews about HungerRush

5.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team culture Competitive product Collaborative work environment

Cons

The company is undergoing much needed changes to help transform the organization - working at any company undergoing such changes is not for everybody. This isn't necessarily a Con, but for anyone looking to join HungerRush, prepare to roll up your sleeves and get to work.

1.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job at the very least. Positions outside of customer support have supporting leadership that empower their employees.

Cons

"Directors" of customer support change every few months, typically because the last found a better position. Current management is an absolute mess and squeezes the remaining people that haven't had the sense to quit or find a new job. Pay is positively awful, rate for most positions is roughly 60% below market rate and discussing pay rates is AGAINST company policy. Managers that are part of meetings often joke about the performance of frontline agents BY NAME and group listen to calls said agents participated in. One such manager (a step below the director of support) will gaslight you and everyone around you into getting their way. Customer support is comprised of back to back to back calls all day every single day with no breathing room to work on customer tickets, leading to high customer churn rates and frequent verbal abuse from customers. The assumption is that you can work your tickets between calls, which is never any longer than 5 minutes at a time. Complaints are received as "combative" by support leaders from the top all the way down (director level down to middle management).

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