Personal Banker - Personal Banker Huntington Bank Employee Review

1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Worked with good people at the branch and customers.

Cons

Outrageous goal change beginning Jan 2016 which proved to be unobtainable. Goals so high that customers could sense product pushing instead of taking care of their needs. Poor training, but expectation is to be an "expert." Understaffed much of the time leading to customers waiting to be served time to be longer than necessary. Character and integrity do not seem important in the promotion process. Management could not be trusted. Company and office gossip not controlled by management and in fact was propagated by management. Not impressed with the day to day operations that I was witness to.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I like that HNB supports community volunteering

Cons

Heavy work load Significant changes occur regularly

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

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