Pros
The people (low level from district managers down) really care but upper management doesn't give a single thought to the lives of the employees that have been duped into believing that this is the way that banking should be done.
Cons
There is a tyrant working amoung us. They talk about the shadow of the leader, but the leader knows nothing about what really happens at his own bank because he has scared every employee from his own Sr Executive committee down so much that noone has the balls to tell him what he needs to hear. He and his "plans" have done nothing to further the position of his shareholders and infact has demolished what was once a wonderful place to work. He needs to admit to himself that he doesn't know how to make real revenue and that expense cutting is not the way to pull the wool over the eyes of Wall Street. Wall Street can not be tricked, especially by an egomaniac that believes that his way is always best.