Skills Coach/ Customer Service Representative - Skills Coach/Customer Service Representative Huntington Bank Employee Review

1.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Great location, very busy never boring. Great customers who knew us by name. Was able to train new employees. Great co-workers.

Cons

Bad Managers and district managers. Would hire their former employees and friends at a higher rate of pay then what other senior employees such as myself was making and I had been there for almost 5 years and my other coworker had been there for 10.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I like that HNB supports community volunteering

Cons

Heavy work load Significant changes occur regularly

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

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