4.0
Feb 12, 2025
Former employee, more than 1 year
Flint, MI
Recommend
CEO approval
Business Outlook
Pros
-nearly impossible to get fired, they will always put you on a performance improvement plan -coworkers and bosses are nice -if you meet minimum performance metrics for long enough, you will get promoted
Cons
-Impossible to get performance bonuses -Heavy push on cold-selling insurance quotes to customers who call in for OTHER problems -customers are MEAN, and taking back-to-back calls for the entire shift is emotionally draining -every quarter HQ will intensify performance requirements with no regard to how the real world works -not allowed to hang up on customers who are rude or disrespectful or insult or swear at you