Pros
Not a lot of planning or prep Friendly co-workers Great feeling when the kids succeed
Cons
Pay is low - barely above minimum wage for tutors, most of whom have teaching licenses and sometimes graduate degrees. And they hide from p/t staff who have been there a long time with little or no raises that they are attracting new staff by paying them higher wages then the "veteran tutors". Place is badly mismanaged due to constant staff (and even management) turnover caused by low pay and inconsistent policies that change as management changes. Too often tutors came only to find out their student had cancelled and overworked, overpressured management forgot to call and let them know. Now all of the NYC area "corporate owned" centers are being franchised which has caused even more chaos. Corporate greed requires many centers to be open on Sundays, but there is no management on Sundays, causing a lot of chaotic situations. Centers are often open about 2 hours later than they should be again due to 'greed', what happens is the center will often have just 2 students for the last 1-2 hours and if one of them cancels, the tutor of the cancelled student has to stay (with pay however) so that (per company rules) there are two adults present to close the center for the night. The fundamentals of how the company works are sound and if done right the business would be highly successful, however, overt greed and gross mismanagement has long poisoned the potential of this company.