Diverse, compassionate & collaborative work environments - Senior Client Success Manager Hustle Employee Review

5.0
Jun 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The clients we work with (truly large brands), and that Hustle is an environment geared towards high societal impact, individual employee growth and development, & an environment where each colleague you collaborate with is clearly a subject matter expert in their own right. And that there’s a healthy mindset and strategic direction of being customer centric, but not in a way where we’re stunted and unable to move forward or grow.

Cons

We’re clearly in a stage of growth and work within a unique ecosystem (which seems to have a mind of its own). After being acquired and then acquiring a company, it’s an exciting time to have a ‘seat at the table’ to help usher in previous and new company goals. There is plenty of work to be done, but management is aware and has been very accommodating to ensure a healthy work-life balance being a fully remote company as of late 2020.

Explore other reviews about Hustle

5.0
Jul 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work- life balance, great salary, great people, shared mission, and fun work environment

Cons

None that I can think of

1.0
Mar 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, flexible time off and sabbatical policy (if you make it that long). Really fun culture and opportunities to get to know people outside of work meetings.

Cons

Stagnant career growth for employees that don't fall in line, huge disconnect between employees and management, vindictive behavior in senior leadership that was never addressed/ignored, poor hiring practices, hiring "experts" with no SaaS experience, fake mission and values, promoting based on tenure not performance, scaling too quickly leading to layoffs in the same year, some leaders within the organization demonstrated inefficiencies in budget management, resulting in the expenditure of over half a million dollars within a single year, and laying off a quarter of the staff six weeks before the end of the year with an insulting severance package. They'll lure you in with their mission, but beware, they're not ingrained in the day-to-day because if it was, all of leadership would be gone.

6
See reviews by: Helpful|Rating|Date|All