More effort than it's worth. - Anonymous employee Hy-Vee Employee Review

3.0
Nov 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, to an extent. If you quit they'll always let you come back and work again as long as you did a good job while you were there before.

Cons

At first I thought this was an okay job because I got hired quickly and the work seemed easy, even though I was only earning minimum wage. My department managers and co-workers were all nice people willing to work with me on my schedule when I started taking college classes. After a while I became annoyed with the hierarchy of management in my store. A few of the store managers (one in particular) are condescending and disrespectful toward employees. They stress maximizing profit to an extent that really puts me off, and stresses out overworked department managers who have never been and never will be able to bring in the numbers demanded of them. The emphasis placed upon outstanding customer service is fanatical. Multiple times I've been criticized for failing to act as though time spent at Hy-Vee fills me with the rhapsodical glow of heaven, even though I've always been polite and attentive to customers. They literally want a smile pasted on your face every second that you're there. Hard work goes unacknowledged. Employees are forced to pay $20+ for their own work uniforms. They aren't allowed to have a beverage with them unless they're on break, and then they're made to pay 10 cents for a cup of water. The discount they give employees who want to eat dinner while they're on break is so negligible that I wonder why it's even offered. Managers get upset when an employee clocks out two minutes late, because then they have to pay the employee an extra 25 cents for the day. Employees aren't even allowed to leave the building during break. I know people who've been employed with a competitor grocery chain in my area. The other store pays slightly better and doesn't demand as much out of its workers. Prices are comparable. The bottom line: Hy-Vee wants everything from you but doesn't want to give anything in return. I can find an easier, better-paying job and I don't recommend working here, except maybe to a teen who needs first-time job experience.

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Pros

Work life balance Flexible schedule

Cons

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Pros

You get to constantly move around the store thru the different departments. Depending on the hours you work you can potentially learn how to do little things within each department, for example the deli or meat counters, which in turn opens an opportunity to get additional hours if needed when AOL doesn't have the business to keep all the shoppers shopping. Hyvee was always very good about giving you the opportunity to help in other areas of the store if your department was lacking hours or business to give you the full 40 for your work week.

Cons

The management/ chain of command often gets a little confusing as you have department managers, assiant managers, general mangers and a director. Often times I felt as if assiant managers sometimes gave different directions then the department manager would give almost condescending what you were told from your direct manager, but would fail to communicate with the department manager this info, causing conflict with employees being told to do it one way and then also getting asked why things were done that way after being trained to do it another way. Basically no communication by your assiant to the department manager causing internal conflict.

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